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From bytes to atoms.

Mercado Libre. Repositioning, 2019.

Mercado Libre led its category in Latin America. Nearly total awareness in Argentina, a claim that had worked for years: Nunca dejes de buscar. But in a world of infinite scroll, telling people not to stop searching had become a burden, not aspirational.

'We are a company of bytes, but we live in a world of atoms,' a stakeholder interview revealed. The brand was anchored to the screen, far from the customer's wow moment when their purchase arrives. Mercado Libre had quietly built a full ecosystem (Pago, Envíos, Shops) beyond search. The brand needed to take ownership through narrative.

Lo mejor está llegando. Literally, your purchase is arriving. Emotionally, optimism for what's coming.

A brand of bytes needed a signature that anchored it to the wow moment and to the physical world. We proposed the simplest possible audio logo: a doorbell and a delivery voice.

We won the pitch. The platform became the foundation of GUT's long collaboration with Mercado Libre, with multiple Cannes and Effies along the way. Mercado Libre became one of the most creative and valued brands in LatAm.

Led brand strategy at GUT during the pitch as freelance strategy director. Continued with GUT on Mercado Libre across other communication, consumer barrier and business strategy projects.

Films
Astronauta. GUT.
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